1. Information collection
We may collect the following types of information:
- Account information: name, email, phone number, company name
- Order information: purchase history, product preferences, shipping address
- Technical information: IP address, browser type, access logs
- Communication records: chat logs and email correspondence with customer support
2. Information use
We use your information to:
- Process orders and provide services
- Improve product and service quality
- Send order status updates and technical support
- Comply with legal and regulatory requirements
3. Information protection
We use industry-standard encryption and security measures to protect your information. All sensitive data transmission uses SSL encryption, and database access is strictly restricted. We do not sell your personal information to third parties.
5. Your rights
You have the following rights:
- Access your personal information
- Correct inaccurate personal information
- Delete your personal information (where legally permitted)
- Withdraw consent for information processing