Shipping Information

Fast and secure delivery to your lab

We partner with multiple professional logistics providers to ensure your research products arrive safely and on time. Temperature-controlled products use professional cold chain transport to ensure quality.

Shipping Methods

Standard Express

1-3 business days
Free over 1000 yuan, 20 yuan otherwise

SF Express

1-2 business days
Free over 1000 yuan, 25 yuan otherwise

Cold Chain

1-2 business days
Charged by weight
* For temperature-controlled products

International Express

5-10 business days
Charged by destination

Free Shipping

Orders over 1000 RMB qualify for free shipping (excluding remote areas). Free shipping cannot be combined with other promotions.

Delivery Notes

Ship on business days; holidays postponed to the next business day

All products use professional packaging to ensure safe transport

Remote areas may require an additional 1-2 days

Special products (e.g., dry ice transport) please contact customer service in advance

Order Tracking

After shipment, you will receive an email notification with the tracking number. You can track your order by:

  • Log in to your account and check logistics information on the "My Orders" page
  • Click the tracking link in the email
  • Contact customer service (provide order number)